Bridging the IT Gap: How Low-Code Platforms are Empowering Non-Tech Teams to Build Custom Workflows

Bridging the IT Gap: How Low-Code Platforms are Empowering Non-Tech Teams to Build Custom Workflows

For decades, the relationship between “the business” and “IT” followed a predictable, often frustrating pattern. A marketing manager would identify a need for a custom lead-tracking tool, or an HR lead would realize their onboarding process was buried in spreadsheets. They would submit a request to IT, only to find themselves at the bottom of a six-month backlog. By the time the software was developed, the business needs had often changed, or the solution was too rigid to be useful.

This “IT gap”—the space between the demand for digital solutions and the capacity of technical teams to deliver them—is finally closing. The bridge is low-code technology.

The Rise of the “Citizen Developer”

Traditionally, building software required deep knowledge of programming languages like Java, Python, or C++. Low-code platforms change the game by using visual interfaces. Instead of writing lines of syntax, users drag and drop functional blocks to …

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