Author: David Phelps

Technology Review

Benefits of Interactive Voice Response System

- by David Phelps
Benefits of Interactive Voice Response System
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You must have come across the automated calls of people trying to market their products. In the conventional times, the trend of telemarketing indulged a person who used to dial the number and call you personally. However, the new and much improved interactive voice response system is more efficient and within few seconds the pre-recorded marketing pitch is sent to numerous numbers with the usage of robust network system. IVRS also known as Interactive Voice Response System, has contributed significantly in the field of advertisement and marketing.

In fact, the IVRS technology has transcended to several domains like healthcare, banking, education, real estate, and politics. IVRS solves the problem of telemarketing resourcing cost. For example, in the earlier times a caller used to call prospective client(s) manually and considering that one call took 5 minutes then the resource could inform barely 100 clients a day. However, the data of prospective clients is filtered through the computer and then the pre-recorded phone call is propagated to thousands at the same instant. Thus, with the IVRS the relevant information is propagated to thousands of prospective customers and hence the associated advantages of IVRS can easily be drawn.

IVRS not only contributes in the marketing or promotional campaign but the technology is also used to communicate the message in case of any disaster. This way, people get informed about the directives and hence it helps lives and loss of property too. The clinical interactive voice response system is also an innovative …

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Technology Review

Hybrid Auto Batteries For the Green Generation

- by David Phelps
Hybrid Auto Batteries For the Green Generation
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Hybrid vehicle batteries bring a brand new, green technology to the auto business. These automobiles have been available for a number of years along with the green technology continues to enhance. In today’s economy, everybody is wanting to save dollars and aid the atmosphere wherever doable. Additionally to working with green technologies, hybrid cars might help car owners save cash by means of low upkeep costs and less fuel use.

Today’s world continuously looks for solutions to develop clean, alternative kinds of energy. Hybrid vehicle batteries have maximized around the clean power marketplace by utilizing the cleanest energy source, electricity. Electric vehicles happen to be in development for a lot of years, nevertheless nobody has been in a position to style an electric battery that could travel far distances without needing to be recharged. Hybrid technology solved this problem by combining regular electric car or truck technology together with the use of a gasoline engine.

These vehicles can travel extended distances with no car or truck owners worrying about needing to recharge the battery. The car or truck saves energy in the course of occasions like coasting and braking and utilizes this energy to charge car batteries. The batteries also achieve charges from the gasoline engine, eliminating the require to plug the car into an electrical source. They can be driven each day and for long distances just like traditional automobiles.

Some critics say owning a hybrid vehicle will not save auto owners considerably revenue because batteries are …

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How It could Achieve Extra Together with your Helpdesk
Technology Definition

How It could Achieve Extra Together with your Helpdesk

- by David Phelps

Helpdesk assistance can cover a plethora of technology merchandise like computers, mobile phones, software program goods, televisions, or other electronic or mechanical goods. The basic or simple queries may be solved rather easily more than the phone or, increasingly, by using remote access repair services; while the extra complicated queries may have to be solved by a support professional possessing to go and repair the equipment wherever it is situated.

Ideally help should be quickly accessible and offered, 24 hours a day, 7 days per week, to all users irrespective of geographical boundaries. Because the usage of technology increases in these progressive instances, the need for technical support can also be rising. As a way to deliver the ideal doable service for the organisation as well as the user base, within the most effective manner, technical support is divided into levels, or tiers. Typically, you can find 3 levels / tiers of assistance.

The very first level called level one help assists customers with standard queries and is normally carried out either over the phone or by means of on-line implies. The next level known as level two help is handled by help personnel with superior understanding, expertise and encounter than the level one particular support pros.

They assessment the details provided by the level 1 personnel and then analyze exactly the same to seek out a suitable resolution to the user’s additional complex challenge. The solutions may be dealt with remotely or might involve onsite troubleshooting. Level three assistance …

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Being a Smart Shopper for Casters
Technology Definition

Being a Smart Shopper for Casters

- by David Phelps

It always helps to know a lot about what you are buying. That is certainly the case when you are in need of some casters to replace the ones that no longer work correctly. You should never be under the impression that all casters are created equal. This is plain and simply not the case. Some casters are a better investment because they will last for a lot longer than the other brands. The key is determining which brands will last the longest. Here are some helpful tips that will allow you to make smart choices when you are going to be spending your money on casters.

1. You will be able to save money if you buy your casters in bulk.

You might need to buy casters for a large number of carts. If so, you would be wise to buy a big supply of casters at the same time. This will save you a lot of money in the long run. The companies that make casters will usually charge less for large quantities. Therefore, it would be in your best interests to shop around and see which retailer offers the best deal on a bulk purchase of industrial casters.

2. Find out how long you have to try out your new casters in order to get a refund.

It might turn out that the casters you buy are not quite as good as you thought they would be once you finally try them out at your …

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Technology in Business

Top 3 Tech Considerations for Small Businesses Today

- by David Phelps

For small businesses today, it’s always good common practice to keep an eye out for any new advances in technology. While this may sound tedious, especially with the rapid pace at which technology continues to evolve, investing the time and resources required to be on the cutting edge of innovative tech can boost the productivity, by acquiring new customers and retaining existing ones. It can also help keep the business safe by adding extra layers of security that can fend off potential cyber-attacks or intrusions too.

Here are a few tech considerations that small businesses owners should think about in today’s digital age.

1. Refresh both software and hardware

Many small business owners tend to consider updates to software and hardware as a luxury, however, it’s more of a necessity today than it ever has been. If you feel that a refresh is long overdue, it is well-worth the investment since it will guarantee an increase in the productivity of the business, and the budget allocated towards it can be controlled and won’t break the bank. You’ll be surprised at how cost-effective it can be to procure a tech platform like an OTA channel manager for your hotel or B&B  or acquire new devices to streamline your restaurant business.

2. Invest in cyber security measures

Compared to larger corporations, smaller businesses are often ill-equipped to deal with cyber attacks, not only because of the misconception that the investment required is too expensive on  a modest budget but also because they …

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