Are We Too Dependent on Technology?

Are We Too Dependent on Technology?

I attended a meeting at my local weight management group. I am a member for life and still enjoy support and networking and sometimes I get good article ideas. Today my idea is not from the topic of the meeting, but from what is happening.

This organization automated the operation of the main “storefront” location with computers several years ago. The remote locations that they rent only for meeting times, such as in churches and fitness centers, are not automatic. So clearly there are still procedures for running meetings manually, but the automated center no longer provides supplies for this and some staff members have never been trained, or have long forgotten, manual procedures.

Today the computer is dead, and even with the help of technical support, staff cannot fix it at the end of the meeting. They weigh people manually and sell products, but the presence and sale of products is not recorded. That’s a problem because the staff gets a commission based on the presence and sale of the product! This will also cause a few problems for members who don’t pay monthly prepayments, because next week the computer will charge them for the week that was missed and the receptionist needs to replace the bill.

As a former employee, I like this technology because it increases accuracy and saves time. But I feel it reduces the human element. The receptionist is now very busy looking at the computer screen, scanning things, and clicking options (when the computer …

Read More
Avoiding Migraines With Operating System Migrations

Avoiding Migraines With Operating System Migrations

With the official public release of Windows 7, IT providers get questioned constantly on the practicality of making the move to this new operating system. Migrating your entire company is never quick and easy.

Being personally been involved in migrating environments from Windows 95 all of the way to up to the current evolution of Microsoft Windows (Windows 7), there has never been a time where it went 100% transitionally smooth. Some of the major aspects of consideration before migrating are:

Cost vs. Value. Companies often have older computers in use. Many times these systems are end of life or out of warranty. It costs money and resources to upgrade each computer. Be careful how much time and money you spend on an older system. Purchasing a computer new with the new operating system may be a smarter investment.

End user training. Many businesses often overlook this soft cost. New operating systems have new look, feel, and functionality. There is a very real cost in getting your staff retrained. Oftentimes this cost is hard to estimate since some users are more tech-savvy than others. For the most part, people do not like change especially on their own computers.

Application compatibility. Software writers like to take their time in making sure they have a version of their product that is compatible with the latest version of the operating system. Just because a new version of Windows is out, does not mean your business applications will function properly. Discuss migration issues with …

Read More